Leadership in Complexity

The Cynefin framework for decision-making casts light on the work of person-centred planning.

Authors: Patti Scott and John O'Brien

An Appreciation of Cynefin

Cynefin • kin-ev-in • a framework to support decision making by identifying the way differences in context affect approaches to problem solving. Its author is Dave Snowden (thecynefin.co) whose work on leadership and decision-making is highly influential in many fields. Here Patti and John explore how the Cynefin framework can help us better understand the kinds of work necessary in helping create the conditions for better lives, especially for people with complex disabilities.

In essence, processes like person-centred planning or asset-based community development, are always efforts to work in an unordered space, where predictable outcomes are impossible. There is an art to doing this work well and it can be enormously generative. However this work is also often in tension with systems defined by bureaucracies which assume order, even when there is no order. This can creates conflict and misunderstanding in both directions. Adopting the Cynefin framework can help us identify the real skills necessary for any task and for better managing the tensions between different kinds of work.

Read and download the free pdf in your browser, link below.

Leadership in Complexity is licensed by Inclusion Press under a Creative Commons License.

Documents

Paper | 08.10.25

Family Leadership, Need for Roots, Person-Centred Planning, Global, Paper

John O'Brien

USA

Contributor

Also see