Architecture for Personalisation Toolkit

This toolkit will help local leaders develop their own strategy for producing local systems that enable personalisation. It contains helpful hints, ideas and a framework for developing plans.

Authors: Simon Duffy and Kate Fulton

Architecture for Personalisation has been tested with 11 local authorities in Yorkshire & Humber.

This revised toolkit was described by one of those involved: 

I found the toolkit very helpful. It is clear and easy to follow, and I found the practical examples, questions and prompts particularly useful in guiding you through the sections. I also like the summary table towards the beginning which highlights the strengths and weaknesses of the various approaches to brokerage because it highlights that all have potential merits.

This publication has been produced with the support of Yorkshire & Humber’s Joint Improvement Partnership and Barnsley Metropolitan Borough Council and published in association with Paradigm.

Read and download the free pdf in your browser here.

The publisher is the Centre for Welfare Reform.

Architecture for Personalisation Toolkit © Simon Duffy and Kate Fulton 2010.

All Rights Reserved. No part of this paper may be reproduced in any form without permission from the publisher except for the quotation of brief passages in reviews.


Paper | 20.09.10

community, social care, England, Paper

Kate Fulton


Member of Citizen Network Osk

Simon Duffy


President of Citizen Network

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