Management of the NHS and other public services often produces harm by misunderstanding people's basic motivations.
Author: John Carlisle
People live their lives in organisations of one form or another. Where there is love, trust and understanding then these organisations promote the human good. Where there is fear, control and confusion then great harm is done.
Examining data on the rate of Delayed Discharge within the NHS provides an illustration of the folly of NHS cuts and reorganisation over the last decade. Less control and fewer targets would help the NHS return to being one of the most efficient and effective systems of healthcare in the world.
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The publisher is the Yorkshire Socialist Health Association.
The Pathology of Control (and why we must understand organisations) © John Carlisle 2020.
All Rights Reserved. No part of this paper may be reproduced in any form without permission from the publisher except for the quotation of brief passages in reviews.
health & healthcare, England, Paper
