John Seddon explains why current care systems are failing and why we need to understand the true purpose of care.
John Seddon is the founder and director of Vanguard Consulting, and visiting Professor at Buckingham University Business School. He is best known for developing the Vanguard Method which combines system thinking and intervention theory to improve organisational efficiency. His work focuses on reducing failure demand and building systems that work better.
Neighbourhood Care, Person-Centred Planning, Personalised Support, regulation, social care, England, Northern Ireland, Scotland, Wales, Film
