Personalisation System

Personalisation can be developed as system-wide innovation. However it requires changes at every point: lead professional, finance and contracting and commissioning.

The publisher is The Centre for Welfare Reform.

Graphic on Personalisation System Model © Simon Duffy 2010.

All Rights Reserved. No part of this paper may be reproduced in any form without permission from the publisher except for the quotation of brief passages in reviews.

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local government, Self-Directed Support, social care, England, Graphic

Simon Duffy


President of Citizen Network

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