The implications of personalisation for the third sector are explored in this clear overview.
Authors: Professor Jon Glasby and Dr Helen Dickinson
This paper offers a detailed examination of personalisation and how it is likely to change the role and work of third sector organisations providing care, support or other services. To date progress has been slow, and sometimes superficial, but the long-term impact of personalisation cannot be avoided.
The publisher is the Third Sector Research Centre.
The Personalisation Agenda: implications for the third sector © Helen Dickinson and Jon Glasby 2010.
All Rights Reserved. No part of this paper may be reproduced in any form without permission from the publisher except for the quotation of brief passages in reviews.
